FREE DELIVERY ON ORDERS OVER £75

Questions?

FREQUENTLY ASKED QUESTIONS

  • Are all your products genuine?

    All products at NI Supplies are 100% genuine. We do not deal with 2nd hand or fake goods.

  • Do you have premises?

    Yes, NI Supplies is based at the heart of Kilkeel Harbour at the foot of the Mourne Mountains.

    Our Premises’ opening times (Please note that these opening times are separate from our online store).

    MON – THURS 7.00am to 6.00pm

    FRIDAY 7.00am to 5.30pm

    SATURDAY 8.00am to 4.00pm

  • What is the NI Supplies mission?

    Our mission is to deliver the best range of products at the best prices…all under one roof.

  • How do I get a VAT invoice?

    We send a VAT invoice along with every parcel so check inside the box when you receive the goods. If you lose this, however, you can email or phone us requesting a copy and we’ll send you it.

  • How do I buy excluding VAT?

    If you are buying outside the UK and you’re VAT registered then you can buy excluding VAT from our website. You will need to supply us official correspondence from the VAT office showing your VAT number and your company’s registered address (e.g. VAT returns form, etc.). If you are a non-EU European customer (e.g. Norway or Switzerland) or are buying from Guernsey or Jersey then you are entitled to buy from us VAT exempt. In this case you do not need to supply us with any information but we may ask for forms of ID and/or a utility bill with sales we deem to be of a high risk. One thing we require from all customers buying ex-VAT is that your billing and shipping address are the same.

  • How do I enter your competitions?

    It’s Simple! To enter our competitions simply like our Facebook, follow us on Twitter and look out for our competitions. When you join our social feeds you’re not only going to get the chance to enter excellent competitions but you will also be given great offers for our website that you won’t receive anywhere else, so why not follow us now?